Cancellation and Refund Policy

Introduction

At AlongX Software, we strive to provide the best possible service to our customers. However, we understand that there may be circumstances where you need to cancel your subscription or request a refund. This policy outlines the terms and conditions for cancellations and refunds.

Cancellation Policy

You may cancel your subscription at any time by contacting our support team at contact@alongx.com. Please include your account details and the reason for cancellation in your request. Cancellations will be processed as follows:

  • Monthly Subscriptions: Cancellations will be effective at the end of the current billing cycle. You will continue to have access to the service until the end of the current billing period.
  • Annual Subscriptions: Cancellations will be effective at the end of the current billing cycle. You will continue to have access to the service until the end of the current billing period.

Refund Policy

If you are not satisfied with our services, you may request a refund under the following conditions:

  • Within 14 Days of Purchase: If you cancel your subscription within the first 14 days of purchase, you are eligible for a full refund. Please contact contact@alongx.com to request a refund.
  • After 14 Days of Purchase: Refunds will not be provided after the initial 14-day period. This includes both monthly and annual subscriptions.

Processing Refunds

Refunds, if approved, will be processed within 7-10 business days and credited back to the original payment method used during the purchase. You will receive a confirmation email once the refund has been processed.

Contact Us

If you have any questions or need assistance with your cancellation or refund, please contact our support team:

Email: contact@alongx.com

Subscribe to our newsletter

Join the Thousands People That Uses AlongX Products.